Many owners of the latest generation of the Grand Cherokee across the globe are reporting WL Grand Cherokee radio problems. Rectifying this has become a challenge for the manufacturer as the faults relating to this vary making pinpoint the exact cause and remedy somewhat challenging.
Users have reported one or more of the following faults with the unconnect system.
- Carplay/Android Auto Inoperable
- Language in Italian
- Resets
- Bluetooth Disconnects
- Blank Screen/Backup Camera
- Slow to Respond/Lockup
- Radio inoperative
- Volume fluctuations
- Selecting menus and features on its own
Technicians and owners alike have chased a number of possible causes for this fault including replacing the main car battery and chasing wiring and poor connections behind the dash board, all to no avail.
The fault is internal in the unit itself with software and or hardware faults.
At the point of publishing reports from owners were that the faults have been rectified by some with a simple software update. Others required complete replacement units. Whilst the vehicle is still covered under manufacturers warranty this repair is something the dealership can carry out free of charge for the owner however after the warranty period has expired it becomes far more cost effective to seek an aftermarket product.
As a test, using a clients VIN number a quote from a local Jeep Dealership for the replacement part alone was AUD $9000
If you are facing this issue with a vehicle still covered by manufacturers warranty, w advise seeking a warranty replacement with your local dealership. In circumstances where you warranty has expired an reputable car audio retailer will have suitable replacements available for a fraction of the cost of the new unit.
To Find out more about the WL Grand Cherokee click the link below.
Everything you need to know about the Jeep WL Grand Cherokee
